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Foreword by Shep Hyken

Patrick, CEO Socianet
An insightful book that goes beyond understanding angry customers but also gives room for an inward reflection. It gives a new perspective on how to better handle our customers at the agency.

Olajumoke, Art Director, Lefteyes Signatures
I am encouraged to focus on character development. The book should be gifted to all employees especially in this part of the world
Dee, Amazon Review
The writing style keeps you hooked and Omowunmi’s real-life experiences make the lessons authentic and relatable.
This is not just a guide for handling difficult customers; it's a blueprint for fostering better interactions in life.
Whether you're looking to improve your professional demeanor or your personal relationships, I highly recommend this book.
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